Insights, advice and articles.
Gain sector insights and inspiration to help you in your goal of achieving digital excellence.
Posts by Richard Townsend
Learning & Development
Working from home is just the tip of the iceberg for businesses navigating their way through the Coronavirus crisis. Adopting a common digital languag…Read more
A Digital Transformation Project Lacking Any Thought for Your Customer Will Be Your Most Expensive Mistake
If you’re operating at the sharp, customer-facing end of retail, you’ll know already that you don’t …Read more