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Lessons in this course

Omnichannel Essentials

What is omnichannel? Where did it come from? Why does it matter? This lesson answers all.

Omnichannel Strategy

Achieve buy-in from your teams and understand how to implement touchpoints for a thriving customer journey.

Omnichannel Best Practice

Omnichannel differs from business to business. We’ll help you understand what’s right for you and how to overcome common challenges.

Lesson trailer

HubSpot Video
 

About the course

What’s the omnichannel course about?

More than just a buzzword, omnichannel is a strategy that’s essential for delivering and maintaining a positive outcome for your business. Omnichannel is more than just selling — it’s about creating a seamless shopping experience with the customer at heart.
 

Your teams will…

While you might have heard of omnichannel, defining what it means and how to use it might be a different story. That’s where we can help. This comprehensive course will explain what omnichannel is, how it works and how to get started on your omnichannel journey. A personalized, impactful customer experience starts here.
 

Beneficial for

All teams within your organization.

Ready to build a learning path?

If you’re ready to take the next step and start upskilling your teams, we’re ready to help. Get in touch with our team to start the process.

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