Lessons in this course
About the courseCustomer experience training is becoming essential to businesses looking to compete in today's markets. Customers should be central to every aspect of your business, and if your teams aren’t providing for them and meeting their expectations, the reality is that they could simply go elsewhere.
Your teams will…
- Recognize the role of customer experience in driving business outcomes
- Understand the key components of an effective customer experience strategy
Beneficial forAll Business Units
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