Posts by MaryLou Costa

Content & Channel Optimization

Leading beauty brands are differentiating online by telling a sustainability innovation story that fits seamlessly with the customer journey.

Strategy & Innovation

Non-alcoholic spirits brand Pentire, toiletries brand This Works and Asian food brand Itsu Grocery a…

Learning & Development

The pandemic has pushed companies to adjust to new ways of connecting with their customers, building…

Learning & Development

As managers face unprecedented responsibility for their teams’ wellbeing, how are social and emotion…

Learning & Development

The Sanofi University online learning platform is giving the pharmaceutical giant the resilience to …

Learning & Development

The bite size approach has transformed how we consume content, and is now changing the face of profe…

eCommerce

The continuing pandemic has seen homebound consumers drive an overwhelming demand for online purchas…

Insights, advice and articles.